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PARTS FOR BMW
  • CASTROL
  • MOTUL
  • Terms and Conditions

    MAKING A CONTRACT WITH US

    When you place an order with us, you are making an offer to buy goods. We will send you an e-mail confirmation that we have received your order. The completion of the contract between us (SV Motori LLC) and you (the customer) is at the moment of order dispatch.

    In the unlikely event of a mistake with product /order pricing or items being out of stock, we reserve the right to contact and revise / cancel the potential order contract between SV Motori LLC and the customer. In circumstances of contract cancellation, your credit /debit card will be refunded in full.

    Order Acceptance:

    SV Motori reserves the right to cancel or refuse any order at any time without notice. Some situations that may result in the cancellation of an order include limitations on quantities available for purchase, inaccuracies, errors in product or pricing information, or problems that are identified by our Credit and Fraud Prevention Department. In some cases we must contact you to obtain and verify additional information before accepting an order. If your order is canceled for any reason or additional information is required, SV Motori may contact you by phone and/or email. Please be sure that you verify your contact information on the order as it must be valid to be accepted. If the contact information is fictitious or invalid we reserve the right to cancel an order.

    If this is your first order with SV Motori, it is required that your first order be shipped to the billing address associated with your Credit Card. Providing mismatched addresses, or an address that is different from what is listed on your card/bank statement may result in delays during the order review process.

    Under most circumstances, your credit card will be authorized for an amount less than the order total when your order is submitted. This authorization will be voided once your order is being processed for shipment in the warehouse, at which time your credit card will be charged for the full amount of the sale transaction. If you decide to cancel an order that has an authorized payment status, our Billing Department will void this authorization. It is usually removed from the account within 5-7 business days.

    Special order and/or No Cancel-No Return items will require full non-refundable payment before the order is placed with our suppliers. Under no circumstances will this value be refundable in the event that the order does not ship due to customer cancellation or refusal at the time of delivery.

    Orders containing any part marked as "Direct Ship", or any order with a status of "Direct Ship", cannot be cancelled once placed. These orders have open PO's with the vendors fulfilling the orders, and as such, cancellations cannot be processed. Our staff would be more than happy to provide RMA for any parts that are no longer needed, once they have been delivered.

    Pricing or Typographical Errors
    While SV Motori strives to provide accurate product pricing and shipping information, pricing and typographical errors may occur. In rare cases, SV Motori cannot confirm product and/or shipping pricing until after an order has been placed. In the event that a pricing or typographical error exists with any product or service offered, SV Motori reserves the right to cancel or refuse an order at any time without notice. In most pricing or typographical error situations, SV Motori will contact you for further instruction or cancel your order with email and/or phone notification. Shipping price discrepancies may exist on any order regardless of size. If a shipping price discrepancy exists, SV Motori may contact the purchaser with revised shipping options. Prices and availability are subject to change without notice


    PRICING

    All prices are shown in US Dollars. Inclusive and exclusive prices are both shown.

    All offers are subject to availability and while stocks last.

    All prices published are for online or telesales ordering. We are under no obligation to honor price differences between online and over the counter purchases.


    VALIDATION

    All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

    In the interests of preventing fraudulent use of credit or debit cards, SV Motori LLC will validate the names, addresses and other information supplied during the order process against commercially available records (e.g Electronically available records | U.S.P.S.). A third party may also be instructed to complete these checks


    PRODUCT DESCRIPTIONS

    SV Motori attempts to be as accurate as possible. However, SV Motori does not warrant that product descriptions or other content of any SV Motori Service is accurate, complete, reliable, current, or error-free. If a product offered by SV Motori itself is not as described, your sole remedy is to return it in unused condition.


    DELIVERY

    If the goods are lost or damaged in transit, please let us know promptly, so we can make a claim against the courier. We will endeavor to resolve the problem quickly and efficiently on a claim to claim basis.

    Risk in the goods will pass to receiver on delivery

    All courier deliveries must be signed for unless separate instructions have been made at the time of order

    If you are not in to accept your order, typically a card will be left by the carrier. Redelivery will be attempted only once. Any further re-delivery of your goods shall be charged at the original shipping fee plus a return charge which will be taken from the same credit or debit card used to place the order.


    WARRANTY:

    SV Motori is not responsible for any damages that may have occurred by using the products that we sell. SV Motori does not pay for consequential, incidental and contingent damages or costs incurred of any kind, including the cost incurred directly or indirectly in relation to products sold by SV Motori including labor or product coverage. SV Motori will only replace the defective product that was originally purchased from SV Motori, once the CSD has verified that this part is faulty and we have confirmed that the part is within its warranty period. Products that may have been damaged or lost as a result of a faulty product will not be replaced by SV Motori under any circumstances. This includes but is also not limited to duties, taxes, and brokerage fees for foreign shipments. SV Motori will only ship replacement products to the original address that the items were shipped to. 

    Genuine (OEM) products sold or shipped outside of the US are sold as is with no expressed or implied warranty.

    All manufacturers require a proper shop diagnosis / paperwork with a description of the problem/defect in order to be submitted for warranty review. All products must be returned in the original packaging, including labeling, manuals, hardware, etc.

    Warranties are non-transferable, and only apply to the original purchaser of the products(s). SV Motori will only replace or repair warranty items at our discretion. Refunds are not provided for any warranty transaction.

    All products returned for warranty inspection are subject to testing within our company and in some cases may require that the products are sent to the manufacturer for inspection and testing. SV Motori does not guarantee that any products will be warrantied until this process is complete. In some cases warranties will be denied and SV Motori must return the product(s) at the expense of the customer.

    The customer is responsible for the cost of returning any item for warranty inspection or repair. Shipping charges are non-refundable.

     

    Product Disclaimer:

    Some of the products offered on our site are for off-road use only. It is the responsibility of the customer to check with all federal, state local and environmental laws prior to ordering and installing a product. SV Motori is not responsible for any fees, fines or costs that a customer may incur as a result of failing to check with federal, state, local or environmental laws prior to ordering and installing a product.

    As a racing organization, many products SV Motori sells, develops, and manufactures are intended for racing, competition, hobby, or off-road use. These products may not be used in violation of state, federal, provincial, or local laws. It becomes the sole responsibility of the Customer to ensure their vehicle conforms to all laws and regulations governing road use especially in regards to emissions and safety. By purchasing and installing these parts, the Customer acknowledges they are using the part(s) and vehicle in off-highway racing or hobby situations, and not for road or highway use.

    SV Motori is located in the USA and does not have access to vehicles intended for other markets, including right hand drive (RHD) vehicles. SV Motori cannot confirm fitment on all parts in our catalog for non-US market or RHD cars. It is the vehicle owner's and/or purchaser's responsibility to confirm fitment accuracy prior to placing the order. SV Motori is not responsible if parts do not fit non-US market vehicles.

    ARE CHILDREN ALLOWED TO USE SV Motori.com?

    SV Motori LLC does not sell products for purchase by children. If you are under 18, you may use the SV Motori web site only with the involvement of a parent or guardian.